Number of queries within the last 30 days
Average: 2 (100 votes)
Specified by Primary-Comission
Time anticipated to close the Request

Service Description


This is the second phase to solve the disputes between the employers and the workers, where the case is referred to one of commission's departments to reach a friendly agreement or to issue a judgment in four sessions.

1-The worker should not be classified within the framework of domestic employment.
2-The applicant must submit a complain to the Commission (Amicable Settlement Department)according to the city where the last working day was.
3-The complainant submits a complain to the Commission (Amicable Settlement Department)before 12 months of the complain.

Labor offices (click here) - working hours from Sunday to Thursday from 8:00 AM to 2.20:00 PM

Time Anticipated to Close the Request: Specified by Primary-Comission 

If the request exceeded the specified time, you can follow up through Your voice is heard service

Required Documents

1-The prosecutor must have valid personal ID in order to identify himself (ID , residence, passport).
2-Agency original copy for agents.
3-The prosecutor should have proof of the employment relationship.
4-General knowledge of defendant's information (defendant's name, full address and contact information)to facilitate reporting.
5-Any other documents that proves his rights.

Service Steps

1-The case should be referred to the Commission by the Investigator Office in the amicable settlement if no conciliation is possible.
2-An appointment is scheduled for the first session in the Primary-Commission.
3-Additional documents and proofs must be submitted before the date of the session to be attached to the file.
4-Meetings should attended by all parties.
5-A preliminary or final judgment in case of no conciliation is possible.
6-The Commission should issue preliminary decisions and the parties may appeal them within 30 days of the date of the pronouncement in the in-presence cases and 30 days from notification date for all other cases, final decisions are also made by the system.